Audience Builder
Your marketplace generates customer data across every vendor on it — the audience builder pulls it into one place instead of leaving it scattered across individual sellers.
A marketplace-wide customer list
Every customer who orders from any vendor on your platform shows up in one unified list, with order history and loyalty tier rolled up — not fragmented per vendor the way it would be on separate single-store platforms.
Get customer insights
See patterns across your whole marketplace: which vendors are driving repeat orders, which customers are most active, and where engagement is dropping off.
Retarget past customers
Reach out with SMS and email to re-engage customers marketplace-wide — useful both for you as the operator and, through the Unified Management Portal, for the vendors you’re onboarded.